Privacy Policy
Last Updated: January 2025
Introduction
HBI Auto, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect information about you in various ways, including:
- Personal Information: When you fill out a contact form or inquiry form, we collect personal information such as your name, email address, phone number, and any other information you choose to provide.
- Vehicle Preferences: We may collect information about your vehicle preferences, budget range, and specific requirements when you use our car finder service.
- Automatically Collected Information: When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
- Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Responding to your inquiries and providing customer service
- Helping you find vehicles that match your preferences and budget
- Processing transactions and facilitating vehicle purchases
- Sending you information about our services, promotions, or updates (with your consent)
- Improving our website and services
- Complying with legal obligations
- Protecting our rights and the safety of our customers
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, or analytics.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Protection of Rights: We may share information to protect our rights, privacy, safety, or property.
Third-Party Services
Our website uses third-party services that may collect information about you:
- FormSubmit: We use FormSubmit (formsubmit.co) to process contact form submissions. When you submit a form, your information is sent through FormSubmit's service to our email. FormSubmit's privacy practices are governed by their own privacy policy. For more information, visit formsubmit.co.
- Google Analytics: We may use Google Analytics to analyze website traffic. Google Analytics collects information about how visitors use our site and may use cookies to track user interactions. For more information, see Google's Privacy Policy.
Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at customers@hbiauto.org. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- By Email: customers@hbiauto.org
- By Phone: +1(772) 667-2214
- By Mail: 137 S Park Pl, Mocksville, NC 27028