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Accessibility Statement

Last Updated: January 2025

Our Commitment to Accessibility

HBI Auto, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

We believe everyone should have equal access to information about our vehicles and services. Our goal is to provide a website that is accessible to the widest possible audience, regardless of technology or ability.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. We are actively working to identify and address any accessibility barriers on our website.

The WCAG 2.1 guidelines are organized into three levels of conformance: A, AA, and AAA. We aim to meet Level AA conformance, which addresses the most common accessibility barriers.

Accessibility Features

Our website includes the following accessibility features:

  • Skip Navigation Link: A "Skip to main content" link allows keyboard users to bypass navigation and go directly to the main content.
  • Semantic HTML: We use proper HTML headings, landmarks, and semantic elements to create a logical document structure.
  • Alt Text: Images on our website include descriptive alt text to convey meaning to screen reader users.
  • Color Contrast: We design our website with sufficient color contrast ratios to ensure readability for users with low vision.
  • Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard.
  • Focus Indicators: Visible focus indicators are provided for keyboard navigation.
  • Responsive Design: Our website is responsive and can be used on various devices and screen sizes.
  • Form Labels: All form inputs have associated labels for screen reader compatibility.
  • Link Text: Links use descriptive text that makes sense out of context.

Known Issues

We are aware of the following areas that may present accessibility challenges and are working to address them:

  • Some PDF documents may not be fully accessible
  • Third-party integrations may have accessibility limitations beyond our control
  • Some videos may not have captions

We are actively working to resolve these issues and improve the accessibility of our website.

Assistive Technology Compatibility

We aim to ensure our website is compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Our website is designed to be compatible with current versions of major browsers including Chrome, Firefox, Safari, and Edge.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

  • Email: customers@hbiauto.org
  • Phone: +1(772) 667-2214
  • Mail: 137 S Park Pl, Mocksville, NC 27028

We try to respond to accessibility feedback within 3-5 business days and to propose a solution within 10 business days.

Third-Party Content

Our website may contain content from third-party sources. While we strive to ensure all content is accessible, we cannot guarantee the accessibility of third-party content. If you experience difficulty accessing third-party content, please contact us and we will work to provide an alternative solution.

Formal Complaints

If you are not satisfied with our response to an accessibility issue, you have the right to file a complaint with the appropriate regulatory authority or seek other remedies available under applicable law.

Contact Us

If you have any questions about this Accessibility Statement or our commitment to accessibility, please contact us:

  • By Email: customers@hbiauto.org
  • By Phone: +1(772) 667-2214
  • By Mail: 137 S Park Pl, Mocksville, NC 27028
HBI Auto

Your trusted partner for quality pre-owned vehicles. We help you find, inspect, and purchase the right car with confidence.

137 S Park Pl, Mocksville, NC 27028
Phone: +1(772) 667-2214
Email: customers@hbiauto.org

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Disclaimer: HBI Auto, LLC provides professional automotive sales and assistance services. Vehicle availability, pricing, and conditions may vary. We do not guarantee specific results or outcomes from any transaction.

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